VELMOTO

Payment Policy

At Velmoto, we aim to provide a simple, secure, and convenient payment experience for all customers. This Payment Policy explains the payment methods we accept and how payments are processed for orders placed through our website.

Accepted Payment Methods

Velmoto accepts the following payment methods:

Credit & Debit Cards:

  • Visa

  • Mastercard

  • American Express

  • Stripe

Digital Wallets & Alternative Payments:

  • PayPal

  • Apple Pay

Available payment methods may vary depending on your location, device, or checkout availability.

Payment Authorization

All payments must be successfully authorized before an order can be processed.

If a payment is declined, fails authorization, or cannot be completed, your order may not be processed until a valid payment method is provided and the payment is successfully authorized.

Payment Processing

Payments may be processed securely through third-party payment providers. These providers may handle payment information according to their own security practices, terms, and privacy policies.

Velmoto does not require customers to provide complete payment card information directly to us outside of the secure checkout process.

Order Payment

The total amount payable for your order will be displayed during checkout before you complete your purchase.

By submitting your order, you authorize the applicable payment provider to process the amount shown at checkout using your selected payment method.

Failed or Declined Payments

If your payment is declined or unsuccessful, you may need to verify your payment information or use another available payment method.

Velmoto is not responsible for payment declines caused by your bank, card issuer, payment provider, insufficient funds, incorrect payment information, or other circumstances outside our control.

Refunds

When a refund is approved under our Return & Refund Policy, the refund will generally be issued to the original payment method used for the purchase.

Refund processing times may vary depending on the payment provider or financial institution.

Payment Security

We take reasonable measures to help protect payment-related information and support secure transactions.

However, no online payment system or method of electronic transmission can be guaranteed to be completely secure.

Pricing & Currency

Product prices and applicable charges will be displayed on our website or during checkout.

The final amount charged may depend on the applicable price, shipping charges if any, taxes where applicable, and other charges displayed before order confirmation.

Business Information

Business Name: Velmoto
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST-5:00)
Business Email: Support@Velmoto.shop
Business Address: 2306 Texas Blvd, Texarkana Texas 75501, United States