Terms of Service
Welcome to Velmoto. These Terms of Service govern your use of our website and your purchase of products through our online store. By accessing or using our website, you agree to comply with these terms.
Terms Overview
By using the Velmoto website, you agree to these Terms of Service and any applicable policies referenced on our website.
If you do not agree with these terms, please do not use our website or place an order.
Website Use
You may use our website for lawful purposes and for your personal shopping needs.
You agree not to misuse the website, interfere with its operation, attempt to gain unauthorized access, or use the website for fraudulent or unlawful activities.
Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, and other product information.
However, product colors, appearance, dimensions, packaging, compatibility, and other details may vary slightly from what is displayed online.
Customers are responsible for reviewing product information and compatibility details before purchasing car accessories.
Product Availability
Product availability may change without notice.
We reserve the right to limit quantities, discontinue products, or make changes to product availability at any time.
Pricing & Payments
Product prices are displayed on our website and may change without prior notice.
Available payment methods may include Visa, Mastercard, American Express, Stripe, PayPal, and Apple Pay.
All payments must be successfully authorized before an order can be processed.
Order Acceptance
Submitting an order does not necessarily guarantee that the order will be accepted.
Velmoto reserves the right to refuse, cancel, or limit an order when necessary, including in cases involving pricing errors, product availability, suspected fraud, incorrect information, or other circumstances that may affect the order.
Order Information
You are responsible for providing accurate and complete information when placing an order.
This includes your name, billing information, shipping address, email address, and other information required to process your purchase.
If incorrect information results in a delivery issue or other problem, Velmoto may not be responsible for the resulting delay or additional costs.
Shipping & Delivery
Orders generally require 3–4 business days for handling and 5–8 business days for transit, with a total estimated delivery timeframe of 8–12 business days.
Standard shipping is provided free of charge unless otherwise stated.
Orders may be shipped using USPS or UPS.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.
Returns & Refunds
Eligible defective and non-defective items may be returned within 30 days of delivery, subject to the requirements of our Return & Refund Policy.
Items must generally be returned in their original condition and packaging where applicable.
Velmoto does not offer direct exchanges. If you want a different product, you must return the eligible item first and place a new order after receiving the applicable refund.
Intellectual Property
All content on the Velmoto website, including text, graphics, logos, images, designs, product information, and other materials, may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, or use website content without appropriate authorization.
Third-Party Services
Our website may use third-party services to support payment processing, shipping, website functionality, analytics, and other business operations.
Third-party services may have their own terms and policies, and Velmoto is not responsible for the independent practices of third-party providers.
Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
We may temporarily suspend, modify, or restrict access to parts of the website for maintenance, updates, security, or other operational reasons.
Limitation of Liability
To the extent permitted by applicable law, Velmoto will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or your purchase of products, except where such limitations are prohibited by law.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and shared.
Changes to These Terms
Velmoto may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.
Updated terms will be posted on this page. Your continued use of the website after changes are posted may constitute acceptance of the updated terms.
Governing Law
These Terms of Service shall be interpreted and governed in accordance with applicable laws and regulations.
Any disputes will be handled in accordance with the applicable legal requirements and jurisdiction.
Business Information
Business Name: Velmoto
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST-5:00)
Business Email: Support@Velmoto.shop
Business Address: 2306 Texas Blvd, Texarkana Texas 75501, United States